Why is Zillow app not working? (Fix) crash, glitch.

Updated: January 3, 2023
Zillow app not working

Is Zillow not working? Maybe you’re stuck logging in or unable to see listings-don’t lose your pecker up; we’ve got your back. 

No matter which problem you’re currently dealing with, this article will definitely assist you in getting through all the issues related to Zillow. Let’s cut to the chase. 

What is Zillow?

If you’re new to Zillow, you must know what it is and how it works. In a nutshell, It is a marketplace for real-estate homes that allows users to sell, buy, and rent homes. It has an extensive filter to search for properties of different sizes, types, locations, and budgets. 

All you need to do is type in a location, and it will display all the on-market and off-market listings linked to that specific location. With all the detailed information about a home, it makes house-hunting a cinch. 

From searching for your dream house to the closing date, the company manages everything. You can list your house for free, know estimates for your home using its Zestimate tool, or hire an elite agent to get the job done. Furthermore, it offers mortgage loans based on your expenses and income. 

Why is Zillow not working? Reasons

There can be a lot of reasons why Zillow is not working. 

If you’re using a smartphone, you might not be able to access it for many reasons that we’ll discuss later in the article. Or if you’re unable to land on the website or see some error while accessing the site, listing a property, or using a mortgage tool, it may be caused by other factors that we’ve outlined below.

  • Your internet connection is breaking or not fast enough. 
  • You haven’t cleaned up your app’s cache, so it’s lagging or crashing.
  • You’ve insufficient disc space to run the applications. 
  • The app may be in maintenance, or its servers could be down. 
  • Your app is outdated or not updated to the latest version. 
  • Your device has poor RAM to run the application smoothly.
  • You may have a proxy enabled, so you can’t access or use the app. 

Why Zillow app is not working, and how to fix it?

If your Zillow mobile app is acting up or not responding as it should – there are several ways to fix problems. Restarting a device is the most basic yet helpful tactic to resolve common technical issues.

And when your app is buggy or running slowly, cleaning up the Cache is the best remedy. There are also other ways to fix your Zillow app problem.

Update your Zillow app

If you are facing trouble accessing your app, it is likely due to not updating it. An outdated app throws tons of errors and unknown bugs that keep you from using the app. You must keep your app updated to the latest version to avoid such problems.

One of the most common reasons for crashing is outdated software. Merely updating the android or iOS app fixes major technical bugs that seem to stick forever.

To update, head to the Playstore or iOS, depending on your device, search for Zillow, and you’ll see the “Update” if available.

Also, You can download Zillow’s APK file from any credible source like

Restart your device

Restart is a straightforward solution to fixing many minor bugs in a smartphone. If your app is sluggish, give your device a good restart to declutter the RAM used by the background running apps.

Rebooting is also important because it cools down and amps up the overall performance of your device. It frees up disc space; as a result, your apps run smoother without showing any lag.

To restart, simply press down the power button located on either side of your smartphone and choose Restart from the list of Power options on the home screen.

Uninstall and Re-install

When your app is acting up, you can try reinstalling it and check if it resolves your problem. Reinstalling is the best way to hammer out a lot of issues that cause an app to malfunction. If you are unable to login into your Zillow app, or if it is crashing or freezing while accessing any of its features, you can consider deleting and downloading the app again.

If you reinstall the application from your phone, you don’t need to force start or clean up the app’s cache separately. To uninstall, hold down the Zillow app icon on your home screen, and once the box popups, select “Uninstall.”

Another way to Uninstall and Install the app 

On Android –

  • Navigate to the Settings.
  • Tap Applications and Permissions.
  • Find and access Zillow.
  • Under the logo, tap Uninstall.
  • Now head over to the Playstore or iOS to install the application again.


  • Launch Settings.
  • Tap General.
  • Access iPad storage.
  • Find and access the app and hit “Delete.”
  • Go to the iOS store to download the application.

Log in and Log out

Log in and out is quite helpful when you cannot access your account or any feature. Once you log out of the app, access as a guest and ensure you don’t face any issues.

If you don’t encounter any problems as a guest, there must be something wrong with your account. That said, contact customer support and have them probe your problem.

The site/app could be down –

This happens very often when a site faces a server problem. To know if a site is down or up, you can take the help of any popular server checker website that will immediately show you all the servers with details. Anyway, if a site is down, we cannot access it until the servers respond correctly. In such a case, wait a while or contact Zillow’s customer support for more information. 

Also, the platform can be in maintenance mode if you cannot access it. In that case, check back later – the company will notify its users through Twitter or Facebook.

Check your internet connection. 

We are all acquainted with the internet provider these days; it is unpredictable. Due to poor internet connection, sites take time to load properly or may never be fully loaded. A weak network causes some sites not to load at all. 

The only way to get rid of this is to replace a weak internet with a strong one with at least 50mbps speed, less network congestion, and good ping. Already got the best? Let’s fix your internet connection problem.

  • Reboot your device (it alone should solve a bad connection).
  • Launch the control center and switch between Wi-Fi and cellular data to see which works.
  • Plug out all your WiFi cables for at least 10 seconds, then plugin them in.
  • Or turn on airplane mode for 10 seconds and turn it off again to check if this solves the problem. 

Ensure your device is using and showing high-strength signals like 4G or 5G, not 2G or 3G. 

Clear the cache and cookies.

Almost every website uses cookies to store your information and load content faster for return visitors. Cookies play an important role for websites and third-party advertisers in tracking users’ information so they can serve ads according to their interests and searches.

Clearing cookies and cache not only thwart your search trails but also deletes your browsing history and other data like Usernames and passwords. Until you have a saved username and password, you must log in on Chrome websites. 

So, rooting out your cache and cookies will let you access the Zillow app or website without any errors.

Deleting the cache

On Android.

  • Launch settings and search for applications and permissions.
  • Navigate to the App Manager.
  • Search Zillow and enter “internal storage.”
  • Clear cache.

On iOS

  • Tap the settings icon and tap General.
  • Go to iPhone storage.
  • Trawl through the apps and find Zillow.
  • Delete data.

Contact customer support.

If your problem doesn’t seem to go away, you can reach out to Zillow’s customer support and have them look into an issue. The customer support team will be able to help you with any issue, whether it is about your account, technical, or general enquires.

Customer support Number – 888-466-3501. 

Why is Zillow not working on Chrome or Safari?

If Zillow is crashing or not loading properly in the Chrome browser, we have a fix. Users encounter the most common problem with browsers like Chrome or Safari. This may happen for a host of reasons, such as outdated apps or changes in network settings. 

However, we suggest you clear your browser cookies and caches first before updating an app. Many times, merely deleting caches solves such problems.

You can also try to restart your device or check your network connection to see if the site is responding correctly. This tactic works on almost every URL that keeps crashing or throwing some error.

Why is Zillow not listing my house?

Hundreds of homes are added daily to Zillow directly through MLS or agents. If your listing doesn’t show up within 72 hours, then it has yet to be activated at the listing source. For a listing to be displayed on Zillow, it must be syndicated, as it cannot draw listings from other sources. 

You don’t need to wait to see your listing active if you submit it directly. Once your listing provider or agent sends your listing to Zillow, it should go live in no time. To see your listing for sale by owner, just go to the search results page and tap on the other listing tab.

Why are Zillow filters not working?

It may be a glitch or a cache problem. Even though developers assess mobile applications, you may likely experience a bug in some way or another.

However, we can fix such issues by simply reinstalling or updating the app. Also, clearing the cache and cookies can iron out many issues.

Frequently Asked Questions (FAQs).

Is Zillow down?

A. Whether it is down or not, you can check at 


Why is Zillow not showing estimates for a home?

A. Due to insufficient transactional data, it doesn’t calculate a Zestimate for some properties.

Why is Zillow not showing homes for sale?

It is because the property owner has listed the property as private or the property is unlisted.

Why is Zillow not showing lot lines?

If you don’t see yellow property lines, maybe your app requires an update. On the contrary, you can roll back to the older version of the app to check if property lines show up or not.

Avatar for ankit raghuwanshi
By ankit raghuwanshi
He is an editor-in-chief, an admin, and the guy who kickstarted TheAppFlow. He often wraps his head around personal finance or fintech apps and never shies away from learning new things that he can share with people to streamline their wealth.