Looking for Paypal’s customer service phone number, email address, or working hours? You’ve stumbled upon the right place.
In this article, you will know every detail about the customer service that Paypal provides for customers and business owners.
Whether you’re trying to resolve transaction disputes, payment issues, or common issues like passwords or account setup, this article will be quite helpful for you to get going. So without further ado, let’s get started.
How to Get in Touch with Paypal Customer Service
Paypal has a host of customer support options for customers and business owners, depending on what type of problem a user is dealing with. Since Paypal has intuitive features and services, so it’s not easy to get the hang of everything in one go.
Usually, a lot of users want to resolve payment disputes and try to understand how things work. So to ease things up a little bit, Paypal has diversified its support, allowing users to get more specialized support across different services.
Types Of Paypal Customer Support
As we know, Paypal has several ways to help its customers. One of the best ways is to get them to its help center page, which is the stockpile of every piece of information that Paypal considers listing up.
On the Help Center page, you can find solutions to common issues such as refunds, holds, declines, unknown charges, password resets, credit cards, emails, chargebacks, limitations, and other business solutions like fees, shipping, etc.
Here is the customer support that Paypal offers:
Help Center – It is where you can browse hundreds of pre-solved questions about common issues that users might deal with.
If you want to know about adding a payment, canceling a payment, Pay in 4, or other issues, you can land on the Help Center page and select the topic you’re facing a problem with.
Message Us – This is for the hastiest ones. With this option, you can launch a chat and talk with a Paypal assistant, or leave a message if they are busy. You can ask about any issue regarding your Paypal account or services and get a reply immediately from one of its agents.
To start a live chat with an agent, you have to click on the “Message Us” option on the help center page. You must be logged in to your Paypal account in order to initiate a chat.
Resolution center – This option allows you to resolve transaction- or account-related issues. If you’re facing a problem with your transaction, or account, you can go for this option.
We suggest you use this method if you want to resolve some issue that you’re unable to fix yourself. Simply go over to the Help Center page, and select the Resolution Center option. You have to sign in to use this method.
Ask the Community – Wonder who else is facing the same problem as you? That’s when the community comes into play. With the Paypal Community, you will find tonnes of questions and answers posted by Paypal users who have a Paypal account just like you.
Here you’ll find thousands of topics related to Payments, pending transactions, account, holds and to name a few. You can ask a question about any topic and people from the community will love to answer it.
The Community rewards users who have the most likes or contributions by offering badges and displaying their profiles in the list of top authors. It’s a great place to delve in.
Call Us – You can also reach out to the Paypal Customer Team via a phone number. This option is open for both guests and PayPal users. However, if you’re a non-account holder, you can’t ask for any account-related information.
To talk to any customer executive via phone and resolve your account-related information, you must have an account and be logged in.
Also Read: Paypal App Not Working Fix
What Is The Paypal Customer Service Phone Number?
For U.S guests –
1-888-221-1161 (6:00 AM PT to 6:00 PM PT) Mon-Sun.
1-402-935-2050 (If calling from a different country).
For Paypal Credit Users?
If you’re a Paypal Credit member and want to resolve one of its issues, you can make a call at:
1-844-373-4961 (5 AM PT to 8 PM ) Mon-Friday
And (6 am PT to 6 pm PT Sat & Sun)
What Is The Paypal Customer Service Email Address?
Apart from contacting the support team from the help center, you can also directly send them an email. This is quite a drawn-out option where a reply from an agent can take up to a week or even longer.
However, if you have basic information to share with the Paypal Customer Team, you can send it via email.
Simply, go to Gmail or Yahoo mail, whichever you use, and compose a message and send it to –
or email@example.com for business executives.
Paypal’s Working Hours
The company’s business day is normal seven days a week, from 5.00 am to 8.00 PM. So if you’ve any questions regarding your account or services, you can contact the customer support team via the methods listed above in this article.
However, for Paypal credit, it has different service hours if calling via phone. You may use other methods, such as the Community or Resolution center as alternatives.
Frequently Asked Questions (FAQs)
Why Paypal Customer service number is not working?
If you’re calling from your account, and it’s taking a long time, the executive staff could be busy with other clients. Wait for some time until any one executive is free to connect with you. Another reason may be a low balance on your cell phone number.
Does Paypal have any toll-free numbers?
Yes, the company has different Toll-Free numbers for different countries. For the United States, it is 1 (888) 221-116.