As we know, checking your balance can help you cover the cost of purchase and avoid surprises at checkout.
Since Amazon gift cards don’t expire, you don’t have to be concerned about losing unused funds. However, it’s still wise to keep track of your balance for a seamless shopping experience, especially when you’re using gift cards alongside multiple payment methods.
However, other criteria need to be fulfilled before splurging your Cash online.
How To Check Your Amazon Gift Card Balance Online
As we always say, one of the easiest ways to get your gift card balance check is online. Here’s how to do it.
- Visit Amazon’s Website: Head over to the Amazon.com website. Ensure you’re opening the official website.

- Access Your Account: Once you’ve landed on the site, the next step is to log in to your account from the top right corner (Desktop). Enter your mobile number or email and hit Continue. If you’re redirected to your Amazon account or by following the same login process, your account can be protected.

- Tap Gift Cards section: Once you’re inside your account, hover over “Account & Lists” and select “Your Account.”. Now navigate to the Gift cards to view your balance or buy a new one.

- Check Your Balance: As you open the section, you’ll see your gift card balance as shown in the above image. In case you’ve more than one gift card, your total will be reflected here.
This is the fastest method to check your Amazon gift card balance, as it just requires an internet connection and a browser. So we recommend that you bookmark the page for direct access.
Check balance using the Amazon Mobile App
This is the most convenient yet fastest way to check your Amazon gift card balance if you’re on the flow. Here’s how to follow the steps:
- Download & open the app: If you already have this app installed, then skip this part and open the app. Once you open, access your account using your Amazon login credentials.
- Access Your Account: Tap the account icon in the bottom-left corner. Select “Your Account.”
- Check Gift Card Balance: You’ll see a host of options, including “Gift Cards” – just click on it and tap “Manage Gift Card Balance”. Now you can see your current gift card balance, with options like reload or redeem.
If the app is installed on your phone, then we don’t recommend surfing the internet. The app is quite useful for quick checks at the time of purchase in-store or browser.
Check Balance Without App or Account (Redeem)
If you have a physical or eGift Amazon gift card and haven’t applied it to an account yet, you can still check its balance. Here’s what to do:
If you’ve got a physical Amazon gift card and still not redeemed it, you can view its funds. Follow the steps below.
- Enter Gift Card Number: Flip over your card to see your 16-digit claim code. It may be printed under a silver strip that you need to scrape off.

- Redeem a gift card: Next up, go to the redemption page to check the amount your card is holding.
- Enter the Card Number: Type in the claim code and tap “Apply to your balance.” Amazon will display the balance – you can also check it on the Gift Cards page.
It’s worth noting that you cannot check your Amazon gift card balance without redeeming it.
However, if you want to view your balance without applying it to your account, the only way around is to initiate a chat support where you can ask the representative to show you a balance.
Contacting Amazon Customer Service
Sometimes, you might have trouble checking your balance online or via the app, so Amazon’s customer service is the only way left.
- Go to Amazon’s Help Page: Navigate to the Amazon help page and access your account.

- Select gift cards option: Once you’ve landed on the page, you’ll see a slew of options laid out beautifully. Navigate to the “Payment, charges, or gift cards” section and then pick “problem with a gift card,” and pick what issue you’re facing with your card.
- Provide Gift Card Details: You’ve to provide your gift card number or order details to verify the information and view your balance.
This is not a suggested method, as you should use it when normal methods are not working.
Troubleshooting Amazon gift card
Sometimes, things don’t go as planned, and the system throws some kind of error that is crucial to know.
- Zero Balance: If you’re seeing a zero balance, make sure you’ve redeemed your claim code successfully. In case you’ve multiple accounts, access each to confirm. However, it may take some time to reflect your balance in your account. So wait for a fewminutes before seeking any support.
- Invalid Card Number: Typo errors might be a reason you’re bumping into an error when redeeming or checking your balance. So, the only resolution is to enter your 16-digit or 14-digit claim code carefully before initiating any redemption.
- Gift Card Not Redeemed: The most common reason that you might overlook is not applying for a gift balance. To redeem, head over to your account and navigate to the Gift Cards section.
- Technical Issues: If you haven’t cleared your browser cache, then try cleaning it, or if the Amazon app is outdated, upgrade it to the latest version.
Tips to Maximize Your Amazon Gift Card
Interested in getting the most out of your Amazon gift card? If yes, we’ve piled up a few points that can be a game changer.
- Combine Gift Cards: You can redeem multiple gift cards to your Amazon account. The balances stack, giving you a single total to spend. This is great for pooling small-value cards.
- Use for Amazon Prime: If you’re a movie fanatic or want to leverage a quick delivery service, you can redeem your card for Amazon Prime. Or Other services from Amazon can be the best option.
- Use in Sales Hours: When you’ve gift card funds, save it for events like Prime Day or Black Friday to reap extra benefits.
- Check for Promotions: Look for Amazon offers occasionally while reloading your gift card balance.
- Gift Card as Payment: At the time of purchase, you can select your gift card balance with other payment sources to cover the purchase.
A few tips to secure your Amazon Gift Card
Here are a few things to consider to safeguard your card against fraud.
- Don’t Share Your claim code. If you haven’t used your claim code or the 16-digit number, then don’t share it with anyone. Once it’s redeemed to an Amazon account, it can’t be transferred or retrieved.
- Use secure Devices: Unless a device is trusted, don’t redeem or check your funds on it. As it can increase phishing risks. Ensure avoiding public Wi-Fi or use a VPN to protect your sensitive information.
- Report Suspicious Activity: If your gift card has been misused or compromised, immediately seek customer help. They’ll investigate and freeze the full amount lurking on your card.
- Keep Physical Cards Safely: Since gift cards are akin to real money, you should treat them like cash and store them safely.
Frequently Asked Questions (FAQs)
There is no way to view your funds without redemption. If you’ve a gift card that you don’t want to redeem but see its balance, you can contact Amazon customer support – they might help you.
No, they don’t expire, but keep tabs on the available funds to avoid transaction failure.
Unfortunately, the platform doesn’t allow its users to transfer gift card cash directly to another account.
In case your card is lost, you can get it replaced or recover your balance with the help of a customer support team.
Wrapping it up
Isn’t checking your Amazon gift card balance straightforward?. We’ve put together the whole guide with step-by-step methods via app, browser, and customer service.
If you follow our guide thoroughly, you can shop with confidence and get the most out of your card.